[Rules] FAQ
HellOw Everyone, This topic is meant to answer some of your most frequently asked questions. The answers have been added in spoilers, please expand the spoiler to see the Answer. Q: Where can I find all of the rules for the game? A: You can find all of the rules here: My Karma Page Item and Pass Trafficking Player held contest rules Keep Howrse a great community The breeder’s manual Forum rules Help Center rules Q: How does cheating affect Howrse's ecosystem and its players? Click to display A: Players who cheat gain unfair advantages over the rest of the community. This situation is not fair and devalues the time invested by the rest of the community who play the game normally. Q: What is Pass or Item Trafficking? Click to display A: Pass and Item Trafficking is performing a transaction outside of the available settings and limits offered by the game. Q: What is multi-accounting or multi-using? Click to display A: Multi-accounting or multi-using are players who create more than one account per server or share accounts with several players. Q: Can I use a gaming mouse, addons, or tabs? Click to display A: Using these are not against the rules per se, however if you overdo it, it can be seen as cheating. If you are using any of these, please keep it within reason. [UPDATED] Q: Can I offer a horse for my contest or giveaway? Click to display A: In 2018 this rule was updated as offering any gifts that cost the other player a fee falls within the Item and Pass Trafficking rules. As of January 31, 2024, the team has decided to allow horses as prizes for 500 equus again. However, please remember that, while selling a horse for 500 equus is allowed in most situations, we reserve the right to sanction users who use such sales to sell horses for real money, to liquidate all horses on an account, or any other behavior that goes against Howrse’s terms of use. Q: What can I offer for my contest or giveaway? Click to display A: You may offer any in-game item that can be given to the winner through the free gifting options already in the game. Remember, if the winner must pay any kind of fee, this prize is not allowed. For example: Offering a Stallion cover, etc. Q: When will you make it so we can trade horses for free? Click to display A: We’ve shared this suggestion with the whole Howrse team. We use your suggestions like this to further develop the game. However, we can’t guarantee changes will be made or changes will be exactly what you would like them to be. Q: Why hasn’t support responded to my request? Why does it take so long? Click to display A: Contact Us answers every request received and in the order your most recent response was received. Delays can occur when several requests are received. Make sure that you do not submit multiple requests regarding the same issue or question, this can severely delay their response time. Q: How do you determine if someone is scripting, trafficking, or cheating? Click to display A: We use effective tools to identify accounts that are scripting, trafficking, or cheating. Each identification is thoroughly checked by members of the team before sanctions are applied. Q: How do you determine what sanctions are given? Click to display A: We have set sanctions for each rule. Each set varies on the severity of the cheat, how often you break said rule, etc. Q: Can you give us what sanctions are given for each rule? Click to display A: We cannot provide this data Q: I think someone is breaking a rule, should I report them? How do I report them? Click to display A: Yes, if you see someone breaking a rule you should report them. There are a few different ways to report: If the broken rule is in the Private Messages; click on the ‘Report abuse’ option for each message that breaks the rules. You may also add the player to your Black list to stop receiving their messages, you can add them to your black list by clicking the ‘Add to black list’ button’ at the bottom of the conversation. If the broken rule is in the Forums, click on the for that comment to report it. If the broken rule is on a players presentation page, click on the ‘Report an abuse’ button at the bottom of their profile. You may also message a Moderator or submit a request to Contact Us. Q: Why can’t we talk about politics, religion, sexual orientations/preferences, etc? Click to display A: We strongly support your freedom of speech, religion, sexual orientation/preferences, and beliefs. However, we feel that Howrse is not the appropriate place for such topics. Since our players are from all over the world, we do not want to try and decide what is okay or what isn’t, one side of an issue to feel targeted. We will try to keep adding to this FAQ for quick references in the future. If you have a question regarding a rule, please ask on the appropriate forum topic, ask a Moderator, Administrator, or submit a request to Contact Us. Last Updated: January 31, 2024 Best Regards, The Howrse Team |