[Known] Bug with Howrse e-mails

By EchOw, 21st May 2025 12:49:03
1



Update: September 24th, 2025

Hello everyone,

Our team released a fix for the email issue. If you are having trouble with validating your email or requesting a new password, please try again. You should now receive the emails from Howrse correctly.default smiley (ow)

Lastly, today, our team also performed a server maintenance to improve server performance. If you were having performance issues, you should see improvements.

If you experience any issues, please reach out to the Support team directly.

Thank you for your understanding!
The Howrse Team




HellOw everyone,

Thank you to everyone who has reported issues within the game after the maintenance yesterday.

We would like to assure you that we're working to resolve these issues as soon as possible and ask for your continued patience while we continue investigating and applying fixes to the game.

I've listed a few of the most common issues below:
- Game lag,
- Game slowness,
- Delay in receiving password reset emails,
- Delay in receiving verification emails,
- Horse competitions becoming stuck "In progress"

Please know that the above list is not exclusive and is only the most frequent issues being encountered by our players.

We thank you in advance for your continued patience regarding these issues.

The Howrse Team
EchOw
  • Posted messages: 505
  • Karma: 10 points
By AmOwzing, 19th August 2025 11:49:42



Hello everyone,

Most of the reported issues have been resolved.

We will now be closing this topic and advise anyone facing issues to reach out to Support directly.

Some of the pending issues are:

↪ Email issues: Some emails are still not being sent. If you are not receiving the emails from Howrse, please reach out to Support.

↪ Performance issues: While there have been some improvements, we are aware that there are still some performance issues. Please reach out to Support with details if you experience issues.

↪ Unable to login: Some users are still facing issues when logging in to their accounts. Please reach out to Support if it's the case with your account.

Thank you for your understanding!
The Howrse Team
AmOwzing
  • Posted messages: 218
  • Karma: 10 points
  • Seniority: 926 days
By AmOwzing, 24th September 2025 10:33:13
1



Hello everyone,

Our team released a fix for the email issue. If you are having trouble with validating your email or requesting a new password, please try again. You should now receive the emails from Howrse correctly.default smiley (ow)

Lastly, today, our team also performed a server maintenance to improve server performance. If you were having performance issues, you should see improvements.

If you experience any issues, please reach out to the Support team directly.

Thank you for your understanding!
The Howrse Team
AmOwzing
  • Posted messages: 218
  • Karma: 10 points
  • Seniority: 926 days